Fifth Third Bank
Job Type : Other
Date Posted : 8 July 2025
Actively Hiring
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Partners with senior management to identify, prioritize, track and execute strategic initiatives. Responsible for developing reporting, analytics, metrics and key performance indicators while also providing in-depth analysis and recommendations for improving/enhancing center performance. Will also be responsible for capacity planning and partnership with the various business units to insure service level agreements (SLAs) are either met or exceeded.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
Provides guidance to less experienced staff, but no direct supervisory responsibilities
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
WORKING CONDITIONS:
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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