Customer Service Representative

Job Title: Customer Service Representative

Job Type: Full-Time

Job Summary:

A dedicated and passionate individual is needed to fill the position of Customer Service Representative within our remote team. Acting as the frontline representative, you will engage with customers, introduce them to our range of benefits, and facilitate their access to essential services. This role offers an excellent chance for individuals aspiring to advance in a nurturing, adaptable, and gratifying setting.

Customer Service Representative Key Responsibilities:

• - Interact with received inquiries to arrange and carry out online meetings
• Provide clients with information regarding available benefits and aid them in the process of enrolling
• Foster enduring connections through tailored assistance and ongoing communication
• Work together with your supervisor to establish and reach performance objectives
• Ensure the precision of client documentation while remaining informed on product details

What We Offer:

• A completely virtual, permanent job opportunity with adaptable hours
• Competitive pay: Typical earnings in the first year range between $67,000 and $75,000, with the opportunity to achieve over $112,000 in the second year
• Continuous passive earnings generated by recurring client subscriptions over a lifetime
• A position with union representation that includes the opportunity to acquire company shares
• Comprehensive perks include healthcare benefits such as medical, dental, and prescription plans
• Continuous education and guidance from seasoned mentors and leaders
• Utilizing provided leads, there is no need to engage in cold calling or reaching out to acquaintances
• Opportunities for career progression and acknowledgment of individual achievements

Ideal Candidate Qualities:

• Willing to be coached, enthusiastic about acquiring knowledge, and receptive to constructive criticism
• Approachable, sociable, and polished attitude
• Proficient communication and interpersonal abilities are essential qualities
• Inclination to assist individuals and deliver outstanding service
• Previous experience in customer service or sales is advantageous, although it is not mandatory

Customer Service Representative Requirements:

• Choosing between a laptop and a desktop equipped with a camera
• Basic computer skills
• It is a requirement to live in North America
• Possession of a valid life and health insurance license or the intention to acquire one