Client Service Representative

Client Service Representative Job Summary:

We are in search of a driven and enthusiastic individual to fill the position of Client Service Representative within our fully remote team. As the main point of contact, you will engage with clients, introduce them to our diverse benefit offerings, and help them access essential services. This role provides an excellent opportunity for those looking to progress in a supportive, adaptable, and fulfilling work environment.

Client Service Representative Responsibilities:

• - Engage with incoming leads to schedule and conduct consultations through virtual platforms
• Educate clients on the advantages of different benefit offerings and aid them in the enrollment process
• Nourish enduring partnerships by providing tailored assistance and follow-up initiatives
• Partner with your supervisor to determine and achieve performance aspirations
• Update client records accurately and remain well-versed in product knowledge

What We Offer:

• A remote position offering full-time employment and the ability to set your own schedule
• Competitive remuneration: Median 1st-year earnings of $67,000 or $75,000, with the potential to earn $112,000 or more in the subsequent year
• Persistent revenue generated by clients renewing their subscriptions throughout one's lifetime
• A job with collective bargaining rights and the possibility to purchase stocks
• Comprehensive benefits package with medical, dental, and prescription benefits
• Consistent training and guidance from experienced leaders who have a wealth of knowledge to share
• With the leads at hand, there is no need to resort to cold calling or tapping into one's social circle for connections
• Career growth prospects and recognition for one's performance

Ideal Candidate Qualities:

• Coach-friendly, excited about gaining new insights, and welcoming of feedback
• Personable, affable, and proficient demeanor
• Superior communication and interpersonal skills are advantageous attributes to possess
• Passion to assist people and deliver exceptional service
• It is advantageous to have previous experience in customer service or sales, but it is not obligatory

Client Service Representative Requirements:

• Opting for either a laptop or a desktop that is camera-enabled
• Basic computer skills
• It is necessary to be a resident of North America
• An existing life and health insurance license or a proactive approach towards obtaining one